Effective Date: 1/04/26

Luxakey Lets (“we”, “us”, “our”) is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Information We Collect –

We may collect and process the following data:
– Name
– Contact details (email address, phone number)
– Property enquiry details
– Any information you provide via contact forms or email
– Technical data (IP address, browser type, usage data via cookies)

2. How We Use Your Information –

We use your data to:
– Respond to enquiries
– Provide letting and property services
– Improve our website and services
– Comply with legal obligations

3. Legal Basis for Processing –
We rely on:

– Consent (when you submit forms)
– Legitimate interests (to respond to enquiries and run our business)
– Legal obligations (where required)

4. Sharing Your Information –

We do not sell your data.
We may share your information with:
– Contractors or service providers (e.g. maintenance teams)
– IT and website providers
– Legal or regulatory authorities if required

5. Data Retention –

We retain personal data only as long as necessary for the purposes it was collected, or to meet legal obligations.

6. Your Rights –

Under UK GDPR, you have the right to:
– Access your data
– Request correction
– Request deletion
– Object to processing
– Request data portability

To exercise your rights, contact us at: Luxakey@gmail.com

7. Cookies –

We use cookies to improve user experience. Please see our Cookies Policy for more details.

8. Data Security –

We take appropriate measures to protect your personal data from unauthorized access or disclosure.

9. Contact –

If you have any questions about this policy, contact:
Email: Luxakey@gmail.com

10. Updates –

We may update this policy from time to time. Please check this page regularly.